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Solution Architect - VMWare (100% remote)

Permanent employee, Full-time · Remote

Your Job

As we grow our customer base step by step but still want to provide the same service quality we re-structured our Solution Engineering department and are now looking for an Solution Architect (m/f/d) to join us.

Our Solution Architects are subject-matter experts that focus on the technical details. If a customer needs a solution for a specific problem, whether it be AWS or Kong-related, for example, our Solution Architect is perfectly positioned to provide a holistic solution together with our team.

You want to learn more? Check what Oliver (CCO) thinks about the role of a Solution Architect.

  • You will join customer meetings with account engineers when additional knowledge on a topic of VMware is needed

  • You build solutions for customers with our Kubernetes-as-a-Service platform on top of VMware

  • You will create feature requests for our VMware Kubernetes platform and take responsibility within the design and implementation of the solution

  • You contribute to upstream projects to make them work for our customers

  • You support customers by doing training sessions, resolving questions and writing documentation for VMware

  • You prepare and give workshops for the customers and participate in events around the VMware (CAPV), storage solutions or other topics of interest

  • You are the expert on on-premise setups, therefore you are always up to date on the newest developments, you test new tools and practice the latest standards (the team will help you). 

  • You have min 3+ years of experience in a technical support engineer role or a related position.

  • You have a good understanding of Kubernetes and the surrounding ecosystem. 

  • You know the VMware ecosystem and you’ve worked with it previously (big plus if you have read about CAPV)

  • You can read and write Golang (no superb)

  • You know how to handle push and pulls from different sites

  • You will be part of our SIG’s, Working Groups, and cross-functional teams helping to drive the attention to customers needs - Huh? What are SIGs and WG? Check here [link to blog article]

  • You are able to align roadmap and customer needs in both directions (with the help of our product owners)

  • You are able to transfer technical problems and facts into understandable chunks and pieces for our customers and internal teams.

  • Does that sound like a ticket solver? Hell no! We need someone who solves issues before they even come in as a ticket (remember the horse whisperer).

  • We (and our customers) are currently mostly distributed around Europe (around UTC), thus, your main timezone should be somewhere between -2UTC to +2UTC to ensure better communication.

About us

Every new team member changes the team. We love to learn from each other and we are looking for people who know things we don’t. 

  • Becoming part of Giant Swarm means that, by extension, you also become part of the Cloud Native community. We actively contribute to upstream projects and our quarterly hackathons will give you space to work on out-of-the-box projects. Occasionally, when we, as a team, want to fully focus on one project, we scratch all meetings and routines for a certain time to better focus during our hive-sprints.

  • Continuous learning is important to us - we foster this through bi-yearly personal development talks, a budget for training/certifications/coaching as well as regular feedback talks and workshops. Our teams are cross- functional and collaboration is key. 

  • Nothing crazy, but useful Basics: We don't count holidays but set a minimum number; You choose your own hard- and software; As a company that has almost, if not more, kids than employees, family-friendliness is crucial to us  and paid parental leave is a no-brainer; We pay monthly perks that cover your costs for working remotely; We meet twice a year as an entire company and (if possible) see conferences as an important place to catch up with team members; We aim to be fully transparent (finance, salaries) unless it hurts people and trust you, based on this to make the best decisions

We failed in exactly describing our way to approach important company elements that can be described with ‘buzzwords’ such as agile mindset, cross-functional teams, self-organization, value of the individual or trust & teamwork. However, we truly care about them, we live them and we constantly iterate on them. Some snippets about how we do this are posted in our blog but by far not all of them. 

Important note: We are not hiring job descriptions. We hire humans. :) We welcome applications from everybody, regardless ethnic or national origin, religion, gender identity, sexual orientation or age.

We are looking forward to hearing from you!
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